A deep-cleaning appointment works best when the team can enter the property and reach the agreed surfaces. This guide covers preparation before a professional visit, rather than DIY cleaning instructions. For the service scope and an estimate, see our Deep Cleaning service.
Confirm Entry and Building Access
Decide who will let the team in and how they should contact you on arrival. Explain parking restrictions and elevator reservation rules when arranging the visit. Share entry codes privately rather than in public reviews or comments. If different people handle the keys, agree on the plan before the appointment.
Make the Agreed Surfaces Accessible
Put away paperwork, clothing and small items from worktops and floors. This helps the cleaner spend the appointment on cleaning rather than deciding where belongings belong. You do not need to clean the home first; the goal is access. Identify fragile items, damaged finishes and anything you do not want moved.
Set Priorities and Identify Extra Tasks
Write down which rooms need attention first and any buildup that changes the work. Appliance and cabinet interiors should be discussed in advance. If some areas remain occupied, explain which rooms can be worked in and when. Review the scope before the visit rather than adding a long list after arrival.
Plan for Pets and Special Care
Arrange a secure, comfortable place for pets and tell the team about household access needs. Share relevant product or surface-care requirements when booking. Do not assume every product suits every material. Keep manufacturer instructions available for finishes requiring special care.
Keep Other Work Separate
If contractors are still producing dust or leaving construction residue, describe the work and request post-construction cleaning. If the property is changing occupants, use a moving-related cleaning scope. For ordinary household buildup, request a deep-cleaning estimate with your address, priorities and access details.
